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Frequently asked questions

Product details

The simplest way to find replacement parts is by going to the relevant product page, scrolling all the way down to the bottom, and selecting the part you are looking for in the “Spare Parts” section. You can directly add it to your shopping cart from this page and proceed to checkout.The alternative is to go to the spare parts section in “Shop Products” on the navigation menu and browsing through the dedicated landing page to find what you are looking for.

Please contact customer service to have a spare parts selection.

On the product page, read the detailed description and go through the specifications to find out if that particular product has a dimmer.

If a product is delivered without lightbulbs, a pop-up with the recommended bulbs that are needed to complete your product set will automatically appear when you add your product to the cart.

Scroll to the bottom of the specific detail page of the product to which the lightbulb refers. In the Spare Parts section, you can choose all spare parts available on the e-shop. If you are looking for a lightbulb with an incandescent and/or halogen lamp, please contact customer service using the contact form.

If you are looking for a lightbulb for an incandescent and/or halogen lamp, please contact customer service using the contact form.

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